Awareness only · official claim below
What this claim is about
If you own a PlayStation, the PlayStation Store is the only place to buy digital games and add-on content for it. The claim, brought by consumer advocate Alex Neill on behalf of UK players, argues that Sony used that control to charge an unfair commission — up to 30% — on those purchases, pushing up the prices players paid.
The Competition Appeal Tribunal certified the claim, and a ten-week trial was heard, concluding in May 2026. The Tribunal has not yet given its judgment, so nothing has been decided — and Sony denies wrongdoing.
This is an opt-out claim covering around 12 million UK PlayStation users. Eligible people are included automatically, with nothing to sign and nothing to pay. You don’t need a claims company, and LegalClaimPro doesn’t collect your details here. Nothing here is legal or financial advice.
How this kind of claim works
Group claims take different forms. Here’s the shape of this one, in plain terms.
- Competition Appeal Tribunal (CAT)
- A specialist court that hears large consumer claims about companies breaking competition law.
- The PlayStation Store commission
- The cut — up to 30% — that Sony takes on digital games and add-ons bought through its store. The claim says that cut was unfairly high.
- Awaiting judgment
- The trial has been heard, but the Tribunal has not yet given its decision, so nothing is decided.
- Opt-out claim
- If you’re eligible you’re included automatically — you pay nothing. Following the official site just keeps you informed.
What the claim argues
One store, no choice
The claim says the PlayStation Store is the only way to buy digital PlayStation games, giving Sony a captive market.
An unfair 30% cut
It argues Sony charged an excessive commission — up to 30% — on games and add-on content.
Players overpaid
It says that commission pushed up the prices players paid.
These are allegations; Milberg London, for class representative Alex Neill runs the claim, and the court has not ruled.
Who’s covered?
- You bought a digital PlayStation game, or add-on content (extra levels, characters, in-game currency and the like), from the PlayStation Store in the UK
- You paid to download or access it — free games don’t count
- It’s an opt-out claim, so eligible people are included automatically — nothing to sign, nothing to pay
How it’s unfolded
- August 2022 Alex Neill files the PlayStation Store claim at the Competition Appeal Tribunal.
- November 2023 – January 2024 The Tribunal certifies the claim and makes the Collective Proceedings Order.
- February 2026 The class is expanded to cover purchases up to February 2026.
- May 2026 A ten-week trial concludes; the Tribunal’s judgment is awaited.
Common questions
Do I need to sign up?
No. It’s an opt-out claim, so eligible UK players are included automatically. You can follow the official site for updates.
What’s covered?
Digital PlayStation games and add-on content (extra levels, characters, in-game currency and so on) that you paid for through the PlayStation Store.
Will I definitely get money?
No — nothing is decided. The trial has been heard but the judgment is still awaited, and Sony denies the allegations. The claim estimates roughly £67 to £562 per person, but that’s only an estimate and nothing is guaranteed.
Does it cost anything?
No. The claim is funded, so there’s nothing to pay and no fee taken from you. Any compensation would come from Sony.
Who’s running it?
The claim is brought by Alex Neill with the law firm Milberg London. LegalClaimPro isn’t involved in running it — we’re raising awareness and we don’t collect your details here.
Join the official claim
This claim is run by Milberg London, for class representative Alex Neill. LegalClaimPro is featuring it to raise awareness — we don’t run the claim and we don’t collect your details here. To take part, register on the official claim site, where you’ll see who’s behind it and their terms before you join.
The official site opens in a new tab. Always check who runs a claim and their terms before sharing your details.